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Who should i contact to submit a comment question or complaint?

  • You can call us on 01-700-5700 between the hours of 9am – 5pm on Monday to Friday, and 10am to 4pm on Saturdays and Public Holidays. 
  • We are available on Facebook, Twitter and Instagram on our handle @palmpayapp. 
  • You can send us an email via
  • You can chat with us live via our app;
  • Launch the PalmPay App
  • Tap the burger menu in the top left corner of your home screen
  • Scroll down and Tap ‘Customer Service’
  • Tap ‘Live Chat’
  • You will be connected to a PalmPay customer service representative shortly

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